http://www.officeformac.com/ms/blog <p>It's been a busy time here in MacBU. Last week saw the release of <a href="http://www.officeformac.com/blog/-Double-click-won-t-open-existing-Word-docs----Office-12-1-1-has-the-fix">Office 2008 12.1.1</a>, <a href="http://www.officeformac.com/blog/The-Open-XML-File-Format-Converter-for-Mac-is-Here">Office 2004 11.5</a>, and <a href="http://blogs.msdn.com/nadyne/archive/2008/06/27/messenger-7-0-1-available-now.aspx">Messenger 7.0.1</a>. This week, we've got another one for you: the official release of <a href="http://www.microsoft.com/mac/products/remote-desktop/default.mspx">Remote Desktop Connection Client for Mac 2</a>.</p> <p>We first made <a href="http://www.officeformac.com/blog/come-and-get-it-rdc-for-mac-v2-beta">RDC 2 available as a public beta about a year ago</a>. Our beta users stepped up to the challenge: you guys had more than 750,000 downloads of the various betas, and you offered us tons of great feedback &mdash; about 500 pieces of feedback that were submitted to our beta site. About 30% of this feedback were new unique bugs that we fixed. (The rest, in case you're curious, consisted mostly of suggestions for additional features or repeats of bugs that had already been submitted.)</p> <p>Your participation in our beta was a huge help to us. After the release of the third beta, some of our non-English users started reporting that they couldn't connect to Vista boxes that they had been able to connect to using our previous betas. The details that you provided to us about your set-up, especially when you included all of the details about all of your hardware, software, and network connections, were instrumental to figuring out the underlying problem. Without your bug reports, we wouldn't have been able to track down this issue as quickly and efficiently as we did. So thanks for your help &mdash; and if you were one of the people who experienced that issue should <a href="http://www.microsoft.com/mac/downloads.mspx">download</a> today!</p> <p>I have to admit, my favourite feature in RDC 2 is the feature that I had been advocating for (yes, yes, I'm proud of my baby!). When we decided to update RDC 2 with a brand-new UI, I went into my usability lab and did a study. One thing I noticed that tripped up users every time was the keyboard shortcuts for cut/copy/paste. Users would copy something from their Mac using the shortcut command-C, then they'd try to paste it into Windows via RDC 1 using command-V. Most people realised instantly that they needed to do control-V instead because they were in Windows. In fact, when I asked these users about it afterwards, they hadn't even noticed that they'd tried to do two keyboard shortcuts (first command-V, then control-V) instead of just one. When the RDC team sat down and started to map out what we would do in RDC 2, that was one of my top requests: let's automatically map the keyboard shortcuts for cut/copy/paste. These shortcuts are so commonly used, and are identical across the OSes, so we might as well not force users to remember which OS they're in to be able to do those commands.</p> <p>Hope you guys like RDC 2! If you notice something about RDC 2 and want to send us feedback about it, there's a couple of different ways that you can do it. When you're in RDC 2, click on the Help menu, then on &quot;Send Feedback about Remote Desktop Connection&quot;. You can also do it directly on <a href="http://www.microsoft.com/mac/suggestions.mspx">our website</a>.</p> Wed, 20 Aug 2008 21:08:13 GMT Web Crossing(r) Unix-v6.4 built Jan 14 2010 18:50:13 (source:1372 2010-01-14 15:39:31 -0800)/Unix-6.4 (http://webcrossing.com/) http://backend.userland.com/rss