Mac Mojo: The Office for Mac Team Blog - What's New on Mactopia: Tell Us What You Think

Mac Mojo: The Office for Mac Team Blog - What's New on Mactopia: Tell Us What You Think http://www.officeformac.com/ms/blog If you’re a regular reader of the blog, or you’ve spent any time on the Mactopia site, you may have noticed some changes recently. I’m the Site Manager for the Mactopia website, and wanted to spend a little time on the blog telling you what we’ve been up to lately. Most obviously, we moved the blog here onto the Mactopia site from its former home on MSDN, and since we launched Office 2008 we’ve noticed some interesting things happening in the comments. Many of you have technical questions, or are asking for help. And others have some remarkably strong opinions about what we should do in future versions of Office for Mac. While the blog is a great place for casual conversation, especially for us to communicate with you about our products and the MacBU team, it turns out we’ve got a few more powerful options available for you when it comes to getting technical questions answered or telling us what you think about our products. The biggest difference for Mactopia, and Office 2008, is the inclusion of all our help content online. You can find that all in the <a href="http://www.microsoft.com/mac/help.mspx">Help & How-To</a> section here on Mactopia, and in our new Help viewer available from the Help menu in any of our products. In the past, we’d write all that help content before the product ships, and then we’d only be able to refresh it in select update releases. But now we’re going to be updating that content in an ongoing manner, and it will be automatically showing up in the Help viewer and on Mactopia. We’re using your direct feedback to continually update this content, so it becomes even more useful over time. Plus, there’s even some content that’s available only on Mactopia, such as a host of interactive courses. <a href="http://www.microsoft.com/mac/help.mspx?target=b1c44fbb-18bb-4a80-94d9-53a8dea237101033&clr=99-4-0&ep=8&rtype=2&pos=1&quid=e835df91-5c5e-4bf4-83df-80e8b236360c&CTT=Search&MODE=ct&locale=en-US&usid=8b1dfd39-1c33-4aff-ae4a-a21ea9e0c488">Here’s a great course that shows how to use some of the features in Word</a>, like applying templates or recording audio notes. So Help content is one great way to find answers to questions you have, or help solve a problem you’re experiencing. In the same Help & How-To section, you’ll also get access to the <a href="http://www.microsoft.com/mac/forums">product forums</a>, which we’ve now incorporated directly into the site and brought into a really easy-to-use web format. It is a very dynamic place, frequented by avid Office for Mac users like yourself, along with our <a href="http://www.officeformac.com/most_valuable_professionals/a.2fcb33c">MVPs</a> (Most Valued Professionals). MVPs are passionate technology experts (but not Microsoft employees) who revel in helping people get answers to all kinds of questions about Office for Mac. Employees from the MacBU also monitor what is happening in the forums, and may jump in to help answer questions as well. When you’ve got a technical question, the forum is the place to take it—you’ll get really detailed, useful information from other real people who use Office for Mac. And you might even discover that someone has already asked the same question in the forum before you get there, which means an answer might already be at the ready and waiting for you to discover it. Earlier, I’d mentioned that we’re using feedback to refine and add to our help and how-to content. The product forum is one place we’re looking to get that feedback, by seeing what kinds of questions people have; another is the content-specific feedback buttons provided at the bottom of every help topic. In addition, we’ve provided two locations explicitly for you to give us direct feedback; one is for sending us <a href="http://www.microsoft.com/mac/suggestions.mspx">product feedback and suggestions</a>, the other is for the <a href="http://www.microsoft.com/mac/feedback.mspx">Mactopia website</a>. This is the most straightforward way to tell us what you think can be improved, what you really like, and what you want to see from us in the future. While we can’t provide an individual response to any of the feedback we receive from these forms, we can reassure that we’re looking at your suggestions and hearing what you have to say.   Sat, 07 Jun 2008 00:06:01 GMT Web Crossing(r) Unix-v6.4 built Jan 14 2010 18:50:13 (source:1372 2010-01-14 15:39:31 -0800)/Unix-6.4 (http://webcrossing.com/) http://backend.userland.com/rss